HRMT 70006 Chapter Notes - Chapter 11: Hierarchical Organization, Organizational Culture, Formal Methods
13 Nov 2020
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Employee relations = complex blend of organizational culture, hr practices and individual perceptions. Job applicants prefer to work for an organization that treats them fair and offers them potential: 4) good employee relations help employees grow and develop, benefits employee morale, loyalty, productivity, etc. 5 major components of effective employee relations : communication, counselling, discipline, rights. Most organizations use a blend of formal, systematically designed and informal communication. Begins at organization and then proceeds down organizational hierarchy to inform or influence others. Information initiated by people who seek to inform or influence those higher up in the organization"s hierarchy. No one best way to show upward communication. Examples : grapevine, grapevine communication = informal; arises from normal social interaction, provides useful off-the-record feedback, e. g. two coworkers chatting at the water cooler, human resource management and technology, e. g. internet, social media, hrms (human resource management system)
