HROB 3100 Chapter Notes - Chapter 6: Theory X And Theory Y, Absenteeism, Organizational Culture
8 Apr 2017
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To avoid simplistic, ill informed diagnoses of work performance problems, managers need a model to guide their thinking. When dealing with poor performance, ask is this an ability or motivation problem? . When managers perceive that employees lack motivation they tend to apply more pressure on them. When poor performers feel that management is too insensitive to their problems they tend to loose motivation which will in turn confirm managements original diagnosis of the individual. Abilities may have been improperly assessed during the screening process prior to employment. Technical requirements of a job may have been radically upgraded. Person may have performed well in one position but after being promoted to a job with different tasks and demands, performance may change. 5 principle tools for overcoming poor performance problems due to lack of ability resupply focuses on whether the employee has been provided the resources necessary to do the job.
