PSY 3102 Chapter Notes - Chapter 9: Paralanguage, Master Sergeant, Public Space

• School: University of Ottawa
• Department: Psychology
• Course: PSY 3102
• Professor: Yaroslav Konar

Document Summary

1 chapter 1 evaluation: name the response. 3 nature and use of non-verbal communication. 4 relationship between verbal and non-verbal communication. 5 benefits of the study of non-verbal communication. 6 categories of non-verbal communication & application exercise: 9. 3 (text) 8 improving ability to interpret non-verbal messages. Nv comm plays major role in ip relationships. Lead to conclusions in 4 mins after meeting. In long term intimate relationships nvs used and understood more. More likely to use a nv to communicate negative message. Nv cues can: substitute for, repeat, contradict, regulate, accent and complement verbal msg. How we say something includes voice pitch, rate, volume, and articulation. Conveys info about : emotions, self confidence, knowledge, regulation. Physical environment affects mood and choice of words. Clothing: people infer things from dress ie credibility in role. ->more likely to to obey or follow lead of people dressed high status. ->most important in first impressions and importance then shrinks.