MGD428H5 Chapter Notes - Chapter 1: Project Manager, Quality Assurance, Customer Satisfaction

• School: UTM
• Department: Communication, Culture and Technology
• Course: MGD428H5
• Professor: Steve Szigeti

Document Summary

Introduce a new portable food preparation appliance in 10 months and within a budget of million. Balancing project constraints: project scope all the work that must be done to produce deliverables, satisfy the customer, and accomplish the project objective, ex. Closing: final phase of the project life cycle, collecting and making final payments, evaluating and recognizing staff, conducting a postproject evaluation, documenting lessons learned, archiving project documents, collect feedback from sponsor or customer. Project management process: project management planning, organizing, coordinating, leading, and controlling resources to accomplish the project objective, two major functions: establishing a plan, and then executing that plan. Executing the plan steps: perform the work, monitor and control progress, measure progress and compare to baseline plan on a regular basis, take corrective action immediately, control changes. Stakeholder engagement: stakeholders individuals or entities involved in, or who may influence or may be affected by a project, ex.