MGMT 311 Chapter Notes - Chapter 13: Internal Control, Transactional Leadership, Intranet

• School: Binghamton University
• Department: Management
• Course: MGMT 311
• Professor: Dennis Mc Gee

Document Summary

Followers determine whether someone will be a leader. Determination: leaders overcome obstacles and achieve their goals through initiative, drive, dominance, and a motivation to achieve. Flexibility: effective leaders use different styles and motivational techniques depending on the situation and the person being led. Emotional maturity: effective leaders control their emotions rather than letting their emotions control them. Energy levels: leaders have the energy to work hard toward their goals and can create excitement and enthusiasm in others. Integrity: leaders who behave honestly and earn the trust of followers are more effective at motivating them. Intelligence: leaders must scan, interpret, and integrate large amounts of information, identify patterns, and devise courses of action based on the information. Internal control orientation: leaders tend to believe that they are able to control their environment rather than merely reacting to things that happen around them.