MGMT 311 Chapter Notes - Chapter 15: Human Resource Management, Organizational Culture, Organization Development
14 Jan 2017
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Cultures of conflict and cultures of inclusion. Artifacts the physical manifestation of the culture including open offices, awards, ceremonies, and formal lists of values. Espoused values and norms diagram of the chain of command and reporting relationships in a company. Enacted values and norms values and norms that employees exhibit based on their observations of what actually goes on in the organization. Assumptions those organizational values that have become so taken for granted over time that they become the (cid:272)ore of the (cid:272)o(cid:373)pa(cid:374)y"s (cid:272)ulture. Emphasizes innovation and change to adapt to a changing environment. Organizational culture is also influenced by the national culture in which the organization is embedded. Develop a clear sense of mission and values about what the company should be. Select employees who can share, express, and reinforce the desired values. Use daily routines and concrete actions and behaviors to demonstrate and exemplify appropriate values and beliefs. Consistently role model behaviors that reinforce the culture.
