ISYS111 Lecture Notes - Lecture 2: Human Resource Management, Computer Literacy, E-Commerce
17 Jun 2018
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Technology.
We now live in a technology-driven world increasingly dominated by barcodes,
automatic tellers, computerised telemarketing campaigns, email, internet resources
electronic commerce and more.
Computers allow organisations of all types and sizes, locally and internationally, to
speed transactions and improve decision-making.
Technology is an indispensable part of everyday operations – checking inventory,
sales transactions, ordering supplies, analysing customer preferences.
In ‘virtual space’ people in remote locations can hold meetings, access common
databases, share information and files, make plans and solve problems together, all
without having to meet face to face.
The demand for knowledge workers with the skills to use technology to full
advantage is increasing. The shift to an information-based economy is dramatically
changing employment. Computer literacy must be mastered and continuously
developed as a foundation for career success.
Workforce diversity is used to describe the composition of a workforce in terms of
differences among the members. For example, the populations of both Australia
and New Zealand are ageing.
Workforce diversity describes differences among workers in gender, race, age,
ethnic culture, able-bodiedness, religious affiliation and sexual orientation.
The legal context of human resource management is very strict in prohibiting the
use of demographic characteristics for staffing decisions such as hiring and
promotion.
Today’s increasingly diverse and multicultural workforce offers great opportunities
with respect to potential performance gains. By valuing diversity, organisations can
tap a rich talent pool and help people work to their full potential.
Ethics:
Society is becoming strict in its expectation that social institutions conduct their
affairs according to high moral standards. Organisations and their managers are
under pressure to undertake ethically and socially responsible conduct.
Expectations include; sustainable development and protection of the natural
environment, protection of consumers through product safety and fair practices,
and the protection of human rights. Workplace concerns include equal
employment opportunities, equity of compensation and benefits, privacy, job
security, occupational health and safety and freedom from sexual harassment.
Ethical and social responsibility issued involve all aspects of organisations, the
behaviour of their members and their impact on society.
Organisations in the new workplace are challenging settings, but exciting for their
great opportunities and possibilities.
An organisation is a collection of people working together with a division of labour
to achieve a common purpose. The all share a broad purpose; providing useful
find more resources at oneclass.com
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Document Summary
We now live in a technology-driven world increasingly dominated by barcodes, automatic tellers, computerised telemarketing campaigns, email, internet resources electronic commerce and more. Computers allow organisations of all types and sizes, locally and internationally, to speed transactions and improve decision-making. Technology is an indispensable part of everyday operations checking inventory, sales transactions, ordering supplies, analysing customer preferences. In virtual space" people in remote locations can hold meetings, access common databases, share information and files, make plans and solve problems together, all without having to meet face to face. The demand for knowledge workers with the skills to use technology to full advantage is increasing. The shift to an information-based economy is dramatically changing employment. Computer literacy must be mastered and continuously developed as a foundation for career success. Workforce diversity is used to describe the composition of a workforce in terms of differences among the members. For example, the populations of both australia and new zealand are ageing.
