ISYS111 Lecture 18: 18
Ethics training:
• Seeks to help people to understand ethical aspects of decision-making and
incorporate high ethical standards into their daily behaviour
• Form of structured programs to help participants understand the ethical
aspects of decision-making, designed to help people deal with ethical issues
under pressure
• Ethical dilemmas arise as a result of the time pressures of decisions
Ethical behaviour:
• Ethics: set of standards as to what is good or bad, right or wrong in a person's
conduct and thereby guides the behaviour of that person or group
• Principles guide behaviour and help people make moral choices among
alternative courses of action
• Accepted as right or good or proper in the context of a governing moral code
• Ethical problems in the workplace arise when people are asked to do
something that violates the dictates of their conscious
• Whether or not an act is legal may influence an individual's ethical behaviour
• Personal values: underlying beliefs and attitudes that help determine
individual behaviour
• Extent that values vary among people
• Different interpretations of what behaviour is ethical or unethical in a given
situation is expected
Factors influencing ethical behaviour:
• The person:
o Family influences
o Religious values
o Personal standards
o Personal needs
o Financial needs
o Managers who operate within strong ethical frameworks (personal
rules/strategies for ethical decision making) will be more consistent and
confident since choices are made against a stable set of ethical standards
• The organisation:
o Formal policy statements and written rules are important in establishing
an ethical climate for the organisation as a whole
o They support and reinforce the organisational culture, which can have a
strong influence on members' ethical behaviour
• The environment:
o Organisations operate in external environments composed of
competitors, government laws and regulations and social norms and
values, among other influences
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