ISYS111 Lecture 18: 18

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Ethics training:
Seeks to help people to understand ethical aspects of decision-making and
incorporate high ethical standards into their daily behaviour
Form of structured programs to help participants understand the ethical
aspects of decision-making, designed to help people deal with ethical issues
under pressure
Ethical dilemmas arise as a result of the time pressures of decisions
Ethical behaviour:
Ethics: set of standards as to what is good or bad, right or wrong in a person's
conduct and thereby guides the behaviour of that person or group
Principles guide behaviour and help people make moral choices among
alternative courses of action
Accepted as right or good or proper in the context of a governing moral code
Ethical problems in the workplace arise when people are asked to do
something that violates the dictates of their conscious
Whether or not an act is legal may influence an individual's ethical behaviour
Personal values: underlying beliefs and attitudes that help determine
individual behaviour
Extent that values vary among people
Different interpretations of what behaviour is ethical or unethical in a given
situation is expected
Factors influencing ethical behaviour:
The person:
o Family influences
o Religious values
o Personal standards
o Personal needs
o Financial needs
o Managers who operate within strong ethical frameworks (personal
rules/strategies for ethical decision making) will be more consistent and
confident since choices are made against a stable set of ethical standards
The organisation:
o Formal policy statements and written rules are important in establishing
an ethical climate for the organisation as a whole
o They support and reinforce the organisational culture, which can have a
strong influence on members' ethical behaviour
The environment:
o Organisations operate in external environments composed of
competitors, government laws and regulations and social norms and
values, among other influences
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