MMM132 Lecture Notes - Lecture 8: Job Satisfaction, Organizational Behavior, Goal Setting
Document Summary
Identify the focus and goals of organisational behaviour. Individual behaviour: group behaviour, organisational structure, culture and human resource policies and practices. Goals of organisational behaviour: employee productivity, absenteeism, turnover, organisational citizenship behaviour, job satisfaction, managing workplace misbehaviour. Explain the role that attitudes play in job performance: Attitudes and job performance: the cognitive component of an attitude is made up of the beliefs, opinions, knowledge and information held by a person, the affective component is the emotional or feeling part of an attitude. Cognition and affect can lead to behavioural outcomes: the behavioural component of an attitude refers to an intention to behave in a certain way towards someone or something. It measures peoples tendencies, or ways they prefer to behave, on four personality dimensions: extraversion vs introversion, sensing versus intuition, thinking versus feeling. Judging versus perspective: the big 5 model of personality, extraversion, agreeableness, conscientiousness, emotional stability, openness to experience. Persisting in the face of setbacks and impulses.
