1008HSV Lecture 5: Workshop Activities
20 Jun 2018
School
Department
Course
Professor
Workshop Activity
Ways to practice your skills
Get into pairs and try to interact for 8-10 minutes!
"One of you as the sender!
"One as the receiver !
Fishbowl Activity!
"One sender!
"As many receivers as you would like (usually between 2-5)!
"First receiver introduces session!
"“Hi, I’m ____ and I am here to listen and help you in any way that I can… how are
you feeling today?”!
"Get the sender talking!
"Work out what they want from the session!
"Reflect feeling and content!
"Keep conversation on topic, don’t direct the conversation where you would like it
to go!
"Every 3-4 minutes, change receiver!
"Keep sender talking, new receiver practices skills!
Practice receiving skills in everyday life!
"At home, in conversations with family!
"At work, when conversing with customers !
Practice being able to introduce and conclude sessions!
"Introductions: !
"Introduce yourself!
"Indtrudce the session!
"Guidelines or boundaries of interaction!
"eg. no personal attacks, “I” statements only, 1 person talks at a time!
"Find out what client wants from the session!
"How can you make that happen?!
"Conclusion:!
"don’t interrupt client but “may I just stop you for a second, it sounds like…”!
"Summarise what you have spoken about in the session!
"Draw key points of the discussion !
"“I’ve really appreciated you sharing with me”!
"“Have I covered the main threads?”!
"“How has this session felt for you?”!
Take advantage of the workshops!
"Get staff to assess your skills!
"Your strengths and weaknesses!
"Staff are more than happy to help you however they can!
"Pair up with different people each week to test your skills on receiving in different
situations, with different styles of senders !
Practice sitting in silence with someone !
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Get into pairs and try to interact for 8-10 minutes. As many receivers as you would like (usually between 2-5) Hi, i"m ____ and i am here to listen and help you in any way that i can how are. Work out what they want from the session. Keep conversation on topic, don"t direct the conversation where you would like it. Practice being able to introduce and conclude sessions. Guidelines or boundaries of interaction eg. no personal attacks, i statements only, 1 person talks at a time. Find out what client wants from the session. Conclusion: don"t interrupt client but may i just stop you for a second, it sounds like . Summarise what you have spoken about in the session. Sta are more than happy to help you however they can. Pair up with di erent people each week to test your skills on receiving in di erent situations, with di erent styles of senders.
