BBA102 Lecture Notes - Lecture 4: Collectivism, Ingroups And Outgroups, Assertiveness

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BBA102 LECTURE 21/3/18
WK 4; ORGANISATIONAL CULTURE AND ORGANISATIONAL STRUCTURE
ORGANISATIONAL CULTURE
Origis of the ter ulture;
Anthropology; the social behaviour and normed found in human sciences.
Humanities; an attribute of the individual has been the degree to which they have
cultivated a particular level of sophistication in the arts, sciences, education, or manners.
Etymology; olere – ihait, are for, will, worship. Cultus – a cult.
Many Definitions; a shared set of beliefs, values, knowledge and patterns of behaviour
common to a group of people.
The GLOBE projects nine cultural dimensions;
1. Power Distance
2. Uncertainty Avoidance
3. Institutional Collectivism
4. In-group Collectivism
5. Gender Equalitarianism
6. Assertiveness
7. Future Orientation
8. Performance Orientation
9. Humane Orientation
Definition of Organisational Culture; a system of shared beliefs and values that develops
within an organisation and guides the behaviour of its members.
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How do employees learn culture?
- Symbol
- Story
- Hero
- Rites and rituals
Changing Organisational Culture;
1. Formal statements
2. Slogans and sayings
3. Stories, legends and myths
4. Leader reactions to crisis
5. Role modelling, training and coaching
6. Physical design
7. Rewards, titles, promotions and bonuses
8. Organisational goals and performance criteria
9. Measurable and controllable activities
10. Organisational structure
11. Organisational systems and procedures
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Document Summary

Anthropology; the social behaviour and normed found in human sciences. Humanities; an attribute of the individual has been the degree to which they have cultivated a particular level of sophistication in the arts, sciences, education, or manners. Etymology; (cid:858)(cid:272)olere(cid:859) i(cid:374)ha(cid:271)it, (cid:272)are for, will, worship. (cid:858)cultus(cid:859) a cult. Many definitions; a shared set of beliefs, values, knowledge and patterns of behaviour common to a group of people. The globe projects nine cultural dimensions: power distance, uncertainty avoidance, institutional collectivism, in-group collectivism, gender equalitarianism, assertiveness, future orientation, performance orientation, humane orientation. Definition of organisational culture; a system of shared beliefs and values that develops within an organisation and guides the behaviour of its members. Organisation is a system of consciously coordinated activities or forces between two or more persons. Common elements of organisations: common purpose, coordinated effort, division of labour, hierarchy of authority, span of control, authority, responsibility and delegation, centralisation versus de-centralisation of authority.

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