ISYS104 Lecture Notes - Lecture 7: Peoplesoft, Human Resources, Customer Service
20 Aug 2018
School
Department
Course
Professor
Document Summary
Information systems are a support to the organizations bus processes. Process of doing creating, examining and altering business processes. Organized process of creating, examining, and changing business processes. Bpm is involved in profit based, non-profits and govt. orgs. Used in four stages: creation of the model of bus. Process components: create system components. (information system 5 components, implementation, create regulations for current process utility. Size and range of the process impacts of bpm. Customer relationship management is cross functional all departments need this. Inter organizational process (bus process that are not within the orgs. ) Eg supply chain management, credit transaction processing. Learn the standard notation for creating process documentation using. A business process is a network of activities, resources, facilities, and data that interact to achieve a purpose. Resource material or people to use in an activity. Symbols that represent a particular part of a business process.
