MGTS2606 Lecture Notes - Lecture 2: Active Listening, Narcissism, Shyness
19 Aug 2018
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Document Summary
Is the ability to understand feelings and accurately assess self-related strengths and weaknesses. Barriers: unwillingness to receive feedback from others, lack of time for self-reflection, shyness, narcissism. Increase your self-awareness: solicit feedback, reflect, write a journal, keep a blog, self-performance appraisal. An aggressive person aims to win at all cost regardless of the negative effects on others. He/she is often in conflict and others dislike him/her. Includes humiliating others, dominating, being pushy, always needing to be right: submissive/passive. Is a self-denying person, unable to assert him or herself and may appear insecure and anxious. Involves not expressing their honest feelings, needs, values and concerns. A person who acknowledges his or her rights as an individual as well as the rights of others. He/she has high levels of self-esteem, confidence and a positive self-concept. Enable to maintain respect, satisfy the needs, and defend your rights without dominating, manipulating, abusing or controlling others.
