MGTS2606 Lecture Notes - Lecture 3: Masculinity, Nonverbal Communication, Intercultural Communication

• School: UQ
• Department: Management
• Course: MGTS2606
• Professor: Nasreen Sultana

Document Summary

Observable differences, but when you go more deep you can see differences like perception, attitudes, beliefs, etc. A lot of diversity (people are different than others in terms of perception, beliefs, age, gender, characteristics). So when you find someone similar to you, you want to be in that group. Diversity is the inclusion of all groups at all levels in an organization; any characteristics that serves as a basis for social categorization and self-identification. Diversity evokes biases, prejudices & stereotypes leading to complex group interactions. Australia represents a global village due to increased globalization, immigration and increasing mobility (brings benefits to the country, different business due to this diversity) Challenges: communication difficulties (assumptions, cultural values, high levels of conflict, negative emotions, stress. Culture is the structure through which the communication is formulated and interpreted. Culture and communication cannot be separated (culture gives you the understanding) they are interrelated.