MGTS2606 Lecture Notes - Lecture 5: Videotelephony, Online Shaming, Gmail
30 Aug 2018
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Lecture 5: organisational communication & media choice (part 2: informal communication networks. Interaction based upon friendship, common careers, proximity, common extracurricular activities. A way in which social identities can form. (in-groups and out-groups) Single strand only sending one message, there are not 2 arrows. Conformity to informal group"s norms and standards rumours/gossip. Is an informal communication network in an organization. Not controlled by man agreement: perceived by mist employees as being more believable and reliable than formal communication from top management (trust issues) Can function as a source of feedback to management. Can create social bonds (information-sharing can friendships, support, etc. ) facilitate social. Distortion of message message, (inaccurate inflated numbers) Lack of control (information spread along all organization) Purpose of rumours: to reduce uncertainty, to make sense of limited information, to serve as a vehicle or to organize group members and possibly outsiders into coalitions.
