BUSI 3310 Lecture Notes - Lecture 7: Henry Mintzberg, Western Electric, Scientific Management
22 Jan 2018
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Document Summary
Brief history on the evolution of management thought and background material on the classical view of management and bureaucracy will be helpful in understanding the context of ob. Management practice was not, and shouldn"t, be static in a dynamic and changing environment. Classical viewpoint advocated high specialization of labor, intensive coordination, and centralized decision making. Scientific management: frederick taylor"s system for using research to determine the optimum degree of specialization and standardization of work tasks. Bureaucracy: max weber"s ideal type of organization that included a strict chain of command, detailed rules, high specialization, centralized power, and selection and promotion based on technical competence. These aspects of the classical view point to the conflict of interest between managers and employees and give rise to the human relations movement and its critique of bureaucracy. The human relations movement and a critique of bureaucracy. Allow a smooth transition to the following section where the contingency approach to management is examined.
