PSYC 3080 Lecture Notes - Lecture 2: Crich, Industrial Revolution, Hawthorne Effect
Document Summary
Useful in any job, organization, industry, anywhere. Organizations have a profound impact on people (clients, workers, partners, etc. ) Helps build effective & competitive organizations; help us to compete in the global economy. Predict org. behaviour & events (which organizations will be successful) Explain org. behaviour & events (why is it happening) Advocates a high degree of specialization of labour & coordination & centralized decision making. Organized efficiency; everything timed & calculated for max. efficiency. Studies conducted that were concerned with the impact of fatigue, rest pauses, & lighting on employee productivity. The studies illustrated how psychological & social processes affect productivity & work adjustment. Studies under different conditions; behaved differently because they were singled out & watched. It identified dysfunctional aspects of classical management & bureaucracy: employee alienation, limits innovation & adaptation, resistance to change, min. acceptance level of performance, employees lose sight of the over all goals of the organization.