BUS 082 Lecture Notes - Lecture 24: Business Communication
31 Aug 2020
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Document Summary
Business communication is an effective and efficient way to advance the day-to-day tasks involved in business dealings. Business communication requires a specific style that enables individuals to easily access information clearly, completely, accurately. We communicate to connect 90-95% of communication is body language. We communicate most successfully when we: consider the results we want, adapt our message to meet the needs of our audience. Style: language, eye contact, facial expressions and body language. Email memos and letters, hardcopy memos and letters, websites, internet. Style: concrete language, short sentences and paragraphs, white space, headings, bullets and lists. Communicate, manage information, demonstrate positive attitudes, be responsible, be adaptive, work with others, participate in projects and tasks. Clear chooses facts, structure and language to convey meaning. Concise maximum meaning using as few words as possible. Comprehensive style, organization, and visual impact of the message. Complete enough information to evaluate the message. Takes more time to read and interpret.
