BUS 082 Lecture Notes - Lecture 11: Departmentalization, Human Resource Management, Job Satisfaction
17 Sep 2020
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Document Summary
A structured group of people working together to achieve common goals: human interaction, goal-directed activities. The process of dividing work activities into units within the organization. Organized based on the goods and services a company offers. Organized by geographical regions within a country or, for a multinational firm, by region throughout the world. Organized by the different types of customers the organization serves. Organized by business functions such as finance, marketing, human resources, and. Organized by work processes necessary to complete production of goods or services production. The managerial process of assigning work to employees. Providing employees with the responsibility and necessary authority for completing tasks. Employees have accountability, or responsibility, for their actions and decisions. The number of employees a supervisor manages. Decision-making is retained at the top of the management hierarchy. Decision-making is shifted to the lower levels. Many firms believe it enhances their flexibility and responsiveness to customer needs.
