COM 3125 Lecture Notes - Lecture 5: Telecommuting, Business Communication, Pull Quote
Document Summary
You"re writing a proposal to allow certain employees at your company to telecommute. You know management will be skeptical, so you should introduce your proof gradually before revealing your conclusions and recommendations. A knowledge-management system is a centralized database of experiences and insights of employees throughout an organization. When it comes to planning business messages, social media enable you to quickly locate experts and vital information on a wide variety of topics. When meeting your audience"s informational needs, you should emphasize ideas of greatest interest to the audience. In business communication, using discovery techniques such as free writing and sketching is helpful when you need to generate ideas and uncover possible avenues to research. A good way to test the thoroughness of your business message is to check it for the who, what, when, where, why, and how. After sending project cost estimates to a longtime client, you realize you failed to include information on some discount options.
