DANCEST 805 Lecture Notes - Lecture 6: Operations Plan, Yield Management, Strategic Planning
Document Summary
"bricks and mortar" & major process choice decisions. Planning done at very high level (quarterly or yearly) Strategic planning= takes place at the highest level of fir, addressing needs that might not arise for years into the future; least amount of specific info; greatest degree of flexibility. Tactical planning= covers a shorter periods, usually 12-24 months out, although planning horizon may be longer in industries with very long lead times (e. g. engineer-to-order firms); fills gap between strategic planning and detailed planning. Detailed planning and control = covers time period ranging from weeks down to just a few hours; usually few if any, options for adjusting capacity levels. Differ in time frame covered, level of planning detail required, degree of flexibility managers have to change capacity. Indicates how organization will use its tactical capacity resources to meet expected customer demand (e. g. size of workforce, inventory, nr.
