INTBUS 6 Lecture Notes - Lecture 28: Pest Analysis, Income Property, Switching Barriers
5 Oct 2020
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Document Summary
Internal environment: elements of the organisation or the unit within which a manager works (people, culture, structure, technology ) Competitive environment: industry-specific environment comprising the organisation"s customers, suppliers and competitors. External environment: elements beyond the organisation combines competitive and general environments. Organisation culture: set of values, beliefs norms and assumptions that are shared by a group and that guide the interactions and responses to their environment. Power culture: culture in which people"s activities are strongly influenced by a dominant central figure. Role culture: culture in which people"s activities are strongly influenced by clear and detailed job descriptions and other formal signals as to what is expected of them. Task culture: culture in which the focus of activity is towards completing a task or project using whatever means are appropriate. Person culture: culture in which people"s activities are strongly influenced by the wishes of individuals who are part of the organisation.
