PHYSICS 102 Lecture Notes - Lecture 29: Operations Management, E-Commerce, Apics

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= the planning, scheduling and control of the activities that transforms inputs into finished goods and services. All organisations must make products or provide services that someone values, and the operations function has the primary responsibility for making sure this happens. Operations functions can be tangible and intangible. Operations are often highly dependent on the quality and availability of inputs. Nearly all operations activities require coordination with other business functions, including engineering, marketing and human resources. Operations management activities are information and decision intensive. = a framework developed and supported by the. Supply chain council that seeks to provide standard descriptions of the processes, relationships, and metrics that define supply chain management. = the use of computer and telecommunications technologies to conduct business via electronic transfer of data and documents. Information technology (it) have made instantaneous communications across sup y chain partners a reality.

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