PHYSICS 102 Lecture Notes - Lecture 6: Continual Improvement Process, Ikea, Richard Ling

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Chapter 10: sales and operations planning (aggregate planning) *sales and operations planning (s&op) or aggregate planning= a process to develop tactical plans by integrating marketing plans for new and existing products with the management of the supply chain. The process brings together all the plans for the business (sales, marketing, development, manufacturing, sourcing, and financial) into one integrated set of plans. It is performed at least once a month and is reviewed by management at an aggregate (product family) level. In most organisations, planning actually takes place at several levels, each covering a certain period of time into the future. *strategic planning= planning that takes place at the highest levels of the firm; addressing needs that might not arise for years into the future. *tactical planning= planning that covers a shorter period, usually 12 to 24 months out, although the planning horizon may be longer in industries with very long lead time (ex. engineer-to-order firms).

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