PHYSICS 102 Lecture Notes - Lecture 16: Unique Selling Proposition, Pdca, Joost
Document Summary
Filip schut- operations excellence and business support manager. Joost van den bosch- project engineer: ceva logistics in general. Industry sectors we serve: we have organised our business to address the specific needs of our focus sectors and to offer the most appropriate solutions and expertise: ceva site. Value added services (vas): build-to-order ultrasound for one of our customers, cleaning facility for customer, woodshop for customer. Major ceva vas-benefits: partnership: longer relationship with customer, stronger position in contract negotiations. 1: employment opportunities, during economic crisis, ceva has grown, vas is one of the unique selling points of ceva, operations excellence. Creating value through excellence: sca: site classification assessment. Kaizen (japanese changing for better") methodology to solve specific problems. Empowering employees to actively engage in problem solving. Amazon fulfillment center (fcs) super big (17 football fields/ 110,000m2) Fast track: coffee, beverage, coke (in and directly out): ex (sitting in park- run out .
