ISS 210 Lecture Notes - Lecture 3: Claude Shannon, Warren Weaver, Institute For Operations Research And The Management Sciences
14 Jan 2020
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Document Summary
Sender - encoding - channel -decoding - receiver - noise - feedback. Created by claude shannon and warren weaver in 1949. Feedback - response from sender to receiver. Both have critics but are the most popular models of communication. E. g. eye contact in the usa is seen as respectful but in other countries such as ghanda, looking an elder in the eye is seen as an act of defiance. Be well-informed (learn about other cultures forms of communication) Culture teaches us significant rules, rituals, and procedures within our own community. A culture is learned through socialization (i. e. manners) Culture and communication go hand in hand and is shared through communication. When we fail to recognize or try to understand other cultures. Russian tradition: when a guest is invited to a meal the guest is expected to finish the entire meal. United states: the guest is expected to say they enjoyed the meal.
