MIS 111 Lecture Notes - Lecture 25: Knowledge Management, Data Governance, Tacit Knowledge

• School: University of Arizona
• Department: Management Info Systems Main
• Course: MIS 111
• Professor: ALL

Document Summary

Data quality is a function of user needs. Governance collaborative effort of business and it personnel. Users: 1. information producers (role is to create information for other users) and 2. information consumers (utilize information produced by others) Knowledge management a process that helps organizations manage important knowledge that compromises part fo the organizations memory, usually in an unstructured format. Knowledge information in action (aka intellectual capital/assets) Knowledge management attempts to capture intellectual assets/capital so everyone can learn form. Explicit knowledge objective, rational, and technical knowledge (policies, procedural guides, reports, products, goals) Tacit knowledge cumulative store of subjective/experiential learning (experiences, insight, expertise) Need both to be able tp execute. Coach lombardi playbook is explicit and tacit. Historically done a great job of capturing objective knowledge. Knowledge management system the use of information technology to systemize, enhance, and expedite intrafirm and interfere knowledge management. Knowledge management leads to being able to take a closer look at best practices.