GEOGRAPHY Lecture 6: Consumer Rights

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Consumers participate in the marketplace by using a particular product. Had there been no consumer no company would exist. The status of consumer is more or less pathetic as far as consumer rights are concerned. You can take examples of shopkeepers weighing less than he should, company" making false claims on packs. Then there are local sweetmeat sellers adulterating raw materials to produce the laddoos or barfis. You can recall the case of dropsy because of adulterated mustard oil. No matter how bad quality you get, chances are you will get a rude response from the shopkeeper if you dare to complain. If you have traveled by railways then you can recall the horrible taste of almost all foodstuffs being sold in trains and on platforms. Even the food supplied by the rail pantry is of horrible quality. India has long tradition of food adulteration, black marketing, hoarding, underweighing, etc.

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