CMST 1150 : CMST 1150 Final Study Guide
Document Summary
If we want something bad enough we may perceive it"s there, even when it"s not: organization, we don"t perceive randomly; instead, we organize our perceptions in meaningful ways. Nonverbal communication [k. filbel lecture; wood (cm) ch. Includes all aspects of communication other than words. It includes how we utter words (inflection, volume), features of the environment that affect meaning (temperature, lighting), and objects that affect personal images and interaction patterns (dress, jewelry, furniture). They might discuss a disagreement, honestly express different points of view or argue heatedly about ideas: covert conflict (passive aggression) exists when people express disagreement or difference only indirectly. For example, if you"re annoyed that your roommate left the kitchen a mess, you might play a stereo when she or he is sleeping. It"s almost impossible to resolve conflicts when we don"t communicate openly. It"s an ethical commitment to attend fully to others in a particular moment. Conflict management in interpersonal relationships [wood (cm) pp.
