MGT 3111 : MGT 2000 FINAL EXAM NOTES

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15 Mar 2019
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Spaghetti model of innovation: whether it is a single entrepreneur or an established large organization, process will involve building and running knowledge networks. Learning network: a network formally set up for the primary purpose of increasing knowledge. Using networks for exploration: when there is a disruptive change in the environment, it challenges established networks. Networks by design: operating within an innovation network is not easy-it needs a new set of management skills. Success factors in high value innovation networks: highly diverse, third party gatekeepers, financial leverage, proactively managed. Most goods are produced well in advance of consumption, to allow distribution, storage, and sales. I contrast; services are produced and almost immediately consumed: storage- services cannot usually be stored (some utilities can be stored). Thus, matching supply and demand is much more difficult (capacity management: customer contact- most customers have very low or no contact with operations that produce goods.

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