MGT 3200 : Final Exam Outline Highlighted
Document Summary
Motivating employees: this is part of the leadership function of management, in motivating employees, we talk about two kinds of motivational theories, content: focus on what motivates employees, process: focus on how people are motivated. Maslow"s hierarchy of needs based on motivation: self- actualization: feeling of self-fulfillment or the realization of ones. Strength of a need is inversely related to its level in the hierarchy: momentary self-actualization is a peak experience, if a need is frustrated, you are stuck and cannot go up or down. Alderfer"s erg theory: fancy maslow, this theory is a reformulation and extension of maslow"s hierarchy of, it reworks maslow"s hierarchy of needs to be more consistent with reality needs. Thus his sample was not representative of the entire work force. White collar professions only, did not ask blue collar workers: the way he conducted the interviews led to biased responses (self-serving bias).
