COM ARTS 100 : chapter 3
Document Summary
Listening-paying close attention to and making sense of what we hear. Hearing-the vibration of sound waves on the eardrums and the firing of electrochemical impulses on the brain. Empathic listening-listening to provide emotional support for a speaker. Comprehensive listening-listening to understand the message of the speaker. Critical listening-listening to evaluate a message for purpose of accepting or rejecting it. Not concentrating: spare brain time -the difference between the rate at which most people talk and the rate at which the brain can process language. Listening to hard: getting confused by trying to remember every point. Jumping to conclusions: putting words into a speakers mouth or rejecting the speakers idea. Focusing of delivery and personal appearance: not listening to the actual words. Be an active listener: active listening-giving undivided attention to a speaker in a genuine effort to understand the speaker"s point of view. Don"t be diverted by appearance or delivery. Focus your listening: listen for main points, listen for evidence.
