SPCOM227 Chapter Notes - Chapter 4: Bombardier Talent 2, Impression Management, Transactional Leadership

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Physiological, safety, belonging and love, self-esteem and self actualization. The distinction between transactional and transformational leadership is: Leaders are either transactional or they are transformational. Transactional leader is most concerned with satisfaction of physiological, safety and belonging needs. Transformational leaders attempt to satisfy basic needs of followers but go beyond mere exchange by engaging total person in attempt to satisfy higher level needs of self esteem/actualization. Transformational leaders are creative, interactive, visionary, empowering, and passionate. Challenge status quo by seeking out new ideas, products and ways of performing tasks. The forming of associative elements into new combinations which either meet specified requirements or are in some way useful. Creative people share three characteristics: 1) hardworking and persevering: independent and non conformist in their thinking, 3) comfortable with complexity and ambiguity. Conceptual blockbusting: perceptual blocks: obstacles that prevent problem solver from clearly perceiving either problem or information needed to solve, emotional blocks: fears and emotions, cultural and environmental blocks.

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