SPCOM227 Chapter Notes - Chapter 5: Cumulative Learning, Theory Z, Organizational Culture
10 Aug 2016
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Chapter 5: cultural studies of organizations and communication. Organizational culture: stands of actions, ways of thinking, practices, stories and artifacts that characterize a particular organization. Metaphors: figures of speech that define an unfamiliar experience in terms of another more familiar one. Rituals: dramatize a culture"s basic values and can range in scope from personal day to day routines for accomplishing tasks to annual organization wide celebrations. Storytelling: convey to members what and whom the culture values, how things are to be done. Artifacts: tangible and physical features of organization, contribute to its culture. Heroes and heroines: members of an organization who are held up as role models. Theory z: survival and prosperity of organizations depend heavily on their ability to adapt to their surrounding cultures. Organizational culture is result of cumulative learning of group of people and defined by 6 properties. Invented, discovered or developed by given group as it.
