MGM102H5 Chapter Notes - Chapter 4: Intrapreneurship, Organizational Learning, Medical Ethics
Document Summary
Mgm102h5s - management in changing environment (winter 2017) Decisions that managers make at all levels in companies large and small can have a dramatic impact on the growth and prosperity of companies and the well-being of their employees, customers and other stakeholders. Every time a manager acts to plan, organize, direct or control organizational activities, he/she makes a stream of decisions. Managers must address many opportunities and threats that may arise. Decision making - process by which managers respond to opportunities and threats by analyzing options and making determinations about specific organizational goals and course of actions. Decision making in response to opportunities occurs when managers search for ways to improve organizational performance to benefit customers, employees and stakeholders. Decision making in response to threats occurs when events inside/outside the organization are adversely affecting organizational performance and managers are searching for ways to increase performance.
