MGM102H5 Chapter Notes - Chapter 4: Organizational Learning, Satisficing, Management Information System
Document Summary
Bounded emotionally: sometimes called the management of emotion, that is the inclusion of emotional expression in organization for purposes of productivity. Decision making: process by which managers analyze options facing them and make decisions about specific organizational goals and courses of action. Programmed decision making: routine, virtually automatic decision making that follows established rules or guidelines. Non-programmed decision making: nonroutine decision making that occurs in response to unusual, unpredictable opportunities and threats. Rational decision making model: prescriptive approach to decision making based on idea that the decision maker can identify and evaluate all possible alternatives and their consequences and rationally choose the most suitable course of action. Optimum decision: best decision in light of what managers believe to be most desirable future consequences for their organization. Administrative model: approach to decision making that explains why decision making is basically uncertain and risky and why managers usually make satisficing rather than optimum decisions.
