COM 221 Chapter 4: COM 221 CH 4
Document Summary
Verbal cues tend to = nonverbal cues. You don"t receive meaning, you create it. Positive face: need to be viewed positively. Negative face: need to be autonomous and to have the right to do as we wish. Designed to benefit the person lied to. Partial truths to make yourself look good. Tendency to view people, objects, and events in terms of how they"re talked about or labeled rather than in terms of how they actually are. Tendency to look at the people first. Remembering someone as they were rather than as they are.
