ISYS111 Lecture 10: 10
17 Jun 2018
School
Department
Course
Professor
McGregor's Theory X and Y
Theory: managers should give more attention to the social/self-actualising
needs of people at work
Theory X: assumes people dislike work, lack ambition, are irresponsible and
prefer to be led
Theory Y: assumes people are willing to work and accept responsibility, and
are self-directed and creative
Self fulfilling prophecies occur when people act in ways that confirm another's
expectations
IKEA case
Find two examples in the case of:
• Scientific management principles
• Weber’s Bureaucratic structure
Human Relations perspective, either
• A problem that arises from a scientific/bureaucratic approach or
• A response that could have been predicted looking through a human
resources lens.
Discussion
• Do people yearn for higher meaning as Maslow suggests or at they just
interested in getting and spending?
• Why does Theory X survive well after the advent of the human relations
approach?
Modern approaches to management
Modern approaches recognise that:
• No one model or theory applies universally in all situations or to the
exclusion of the others.
• People are complex and variable. They have many different needs that can
change over time. They possess a range of talents and capabilities that can
be developed.
• Managers should respond to individual differences.
The modern approaches to management recognise that no one model or
theory applies universally in all situations or to the exclusion of the others.
People are complex and variable. They have many different needs that can
change over time. They possess a range of talents and capabilities that can be
developed.
Organisations and managers, therefore, should respond to individual
differences with a wide variety of managerial strategies and job opportunities.
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Theory: managers should give more attention to the social/self-actualising needs of people at work. Theory x: assumes people dislike work, lack ambition, are irresponsible and prefer to be led. Theory y: assumes people are willing to work and accept responsibility, and are self-directed and creative. Self fulfilling prophecies occur when people act in ways that confirm another"s expectations. Find two examples in the case of: scientific management principles, weber"s bureaucratic structure. Human relations perspective, either: a problem that arises from a scientific/bureaucratic approach or, a response that could have been predicted looking through a human resources lens. Modern approaches recognise that: no one model or theory applies universally in all situations or to the exclusion of the others, people are complex and variable. They possess a range of talents and capabilities that can be developed: managers should respond to individual differences.
