PHTY102 Lecture Notes - Lecture 4: Jargon, Physical Therapy, Eye Contact
PHTY week 4 LA Cultural Diversity in a Health Care Setting
Definition of culture
- The behaviours and belief characteristics of a particular social, ethnic or age group
- Commonly known to refer to attitudes, beliefs, customs, language, religion
commonly shared within a group
Cultural and linguistic competence
- A set of congruent behaviours, attitudes and policies that come together among
professionals and enable effective work in cross-cultural situations
How do cultural beliefs impact on health care?
- Eye contact
- Expressing pain
- Gender/modesty
- Respect for authority
- Eating practices, diet
- Religious practices – prayer
- Touch
- Blood transfusions
- Jewellery
- Punctuality
- Immigrants
- Physical positioning, gestures
- Death
Physiotherapy Registration Board
3.7 Culturally safe and sensitive practice – Good practice involves genuine efforts to
understand the cultural needs and contexts of different patients or clients to obtain good
health outcomes
a). having knowledge of, respect for and sensitivity towards the cultural needs of the
community practitioners serve, including those of Indigenous Australians and those from
culturally and linguistically diverse backgrounds
b). acknowledging the social, economic, cultural and behavioural factors influencing health,
both at individual and population levels
c). understanding that a practitioner’s own culture and beliefs influence his or her
interactions with patients or clients
d). adapting practice to improve
Advantages of Cultural Competence
- Culturally and linguistically appropriate services reduce racial and ethnic health care
disparities
- Minority racial and ethnic groups – higher rates of disease, disability and death and
receive a lower quality of health care
- Those who demonstrate ethnic exclusivity and strong family hierarchy have a high
scepticism of medical care
- There are differences by providers in referral to health care services
A culturally competent healthcare setting
- A culturally diverse staff that reflects the community served
- Providers or translators who speak the client’s language
- Training for providers about the culture and language of the people they serve
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Document Summary
Phty week 4 la cultural diversity in a health care setting. The behaviours and belief characteristics of a particular social, ethnic or age group. Commonly known to refer to attitudes, beliefs, customs, language, religion commonly shared within a group. A set of congruent behaviours, attitudes and policies that come together among professionals and enable effective work in cross-cultural situations. Culturally and linguistically appropriate services reduce racial and ethnic health care disparities. Minority racial and ethnic groups higher rates of disease, disability and death and receive a lower quality of health care. Those who demonstrate ethnic exclusivity and strong family hierarchy have a high scepticism of medical care. There are differences by providers in referral to health care services. A culturally diverse staff that reflects the community served. Providers or translators who speak the client"s language. Training for providers about the culture and language of the people they serve.