MGMT2100 Lecture Notes - Lecture 4: Interpersonal Communication, Situational Leadership Theory
Document Summary
Maintain power through communication (amount of information given) Democratic: decision-making responsibility is delegated to others. Intellectually stimulation: transformational leaders help followers recognize problems and show them ways of solving them. Interpersonally consideration: transformational leaders give followers the support, encouragement and attention they need to perform their jobs well. Task behavior: need for guidance and direction. Relationship behavior: need for emotional support: four situations: Selling: specific instructions; being very supportive (unable/willing) Participating: low level of task behavior; high levels of relationship behavior (capable/unwilling) Delegating: low levels of task behavior and low levels of relationship: leaders must: behavior (capable/willing) Language of leadership: inspiring others, the language of leadership can be broken into two categories: Framing the message (example: the process of defining the purpose) Shareholders/ banks reduced turnover and costs associated with travel or office rent. Community relations/ society (cid:862)(cid:449)e look after our people a(cid:374)d their fa(cid:373)ily(cid:863)
