TAEDEL402A Lecture Notes - Lecture 2: Disinvestment, Tacit Knowledge, Explicit Knowledge
8 May 2018
School
Course
Professor
WEEK 1: STRATEGIC TRAINING AND DEVELOPMENT
Evolution of the training role: Broadening focus of the training role:
Explicit knowledge: knowledge that is easy to communicate
Tacit knowledge: stock of knowledge held by individuals within an organisation which isn’t written down or formally
expressed, but is nevertheless essential to the effective operation of the organisation (not easily shared info)
Strategy: a general plan of major action by which an organisation intends to achieve its long-term goals
Categories of strategies:
• Concentration
• Growth (Internal and External)
• Disinvestment
Strategic Training and Development Process:
Metrics to show Training Success:
• Customer - time, quality, performance,
services, cost
• Internal - processes that influence customer
satisfaction
• innovation and learning - operating efficiency,
employee satisfaction, continuous
improvement
• financial - profitability, growth, shareholder
value
Organisational Characteristics that Influence Training:
• Conditions in the business environment
• Other HRM practices
• Extent of unionisation
• Staff involvement in training and development
• Roles of employees and managers
• Top management support
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Document Summary
Evolution of the training role: broadening focus of the training role: Explicit knowledge: knowledge that is easy to communicate. Tacit knowledge: stock of knowledge held by individuals within an organisation which isn"t written down or formally expressed, but is nevertheless essential to the effective operation of the organisation (not easily shared info) Strategy: a general plan of major action by which an organisation intends to achieve its long-term goals. Categories of strategies: concentration, growth (internal and external, disinvestment. Metrics to show training success: customer - time, quality, performance, services, cost. Organisational characteristics that influence training: conditions in the business environment, other hrm practices. Staff involvement in training and development: roles of employees and managers. Top management support innovation and learning - operating efficiency, employee satisfaction, continuous improvement financial - profitability, growth, shareholder value. How to market training and make it sound appealing:
