1101IBA Lecture Notes - Lecture 2: Elton Mayo, Human Relations Movement, Mary Parker Follett
30 May 2018
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Week 2 Management Concepts Lecture Notes
Historical Foundations of Management
Classical approached to management
Management a science?
• Fedik Wislo Taylo, the Fathe of sietifi aageet pulishes The
Piiples of “ietifi Maageet in 1911 where he advocates scientific methods
to defie the oe est ay fo a jo to e doe:
o Putting the right person on the job with the correct tools and equipment.
o Having a standardised method of doing the job.
o Providing an economic incentive to the worker.
Scientific Management
• Scientific management emphasizes careful selection and training of workers, and
supervisory support
• The four guiding action principles are:
o 1. Deelop fo eey jo a siee that iludes stadadized ok
processes and conditions
o 2. Carefully select workers with the right abilities for the job
o 3. Carefully train and incentivize workers
o 4. Support workers with carefully planned work
Scientific Management
• Todays use of sietifi aageet:
o Time and motion studies to increase productivity
o Carefully design jobs with efficient work methods
o Design incentive systems based on output
o Train workers to perform jobs at their best
o Train supervisors to support workers so they can perform jobs to the best of
their abilities
find more resources at oneclass.com
find more resources at oneclass.com
Administrative theorists
Henri Fayol
• Henri Fayol identified the following rules or duties of management:
o 1. Foresight- complete a plan of action
o 2. Organization- provide and mobilize resources
o 3. Command- lead, select and evaluate workers
o 4. Coordination- fit diverse efforts together
o 5. Control- making sure things happen according to plan
Fayols 14 Piiples
• Fayol also set foth a ue of piiples that include:
o The scalar chain principle
▪ There should be a clear and unbroken line of communication from the
top to the bottom in the organization
o The unity of command principle
▪ Each person should receive orders form only one boss
o The unity of direction principle
▪ One person should be in charge of all activities that have the same
performance objective
Max Weber
• Bureaucracy- a ideal, atioal ad effiiet fo of ogaizatio fouded o logi,
order and legitimate authority
• The defining characteristics are:
o Clear division of labour
o Clear hierarchy of authority
o Formal rules and procedures
o Impersonality
o Careers based on merit
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
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