BBA102 Lecture Notes - Lecture 11: Employee Retention, The Giving Pledge, Saks Fifth Avenue
29 Jun 2018
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BBA102 LECTURE – 30/5/18
WK12; ETHICS AND CORPORATE SOCIAL RESPONSIBILITY
ETHICS, MORALS AND VALUES
Ethics
- Moral philosophy – comes from the Greek “ethos” (“custom” or “habit”)
- Standards/rules/principles of right and wrong (provided by the external source) that
influence/guide behaviour
- A “. . . systematic rational reflection upon behaviour” (Churchill 1992, p. 297).
Morals
- Defined as the behaviours of a human (Churchill 1992)
- Defined as individual’s own principles regarding right and wrong
Values
- Relatively permanent and deeply held underlying beliefs and attitudes that help
determine a person’s behaviour
- Deeply held underlying beliefs and attitudes that help determine a person’s
behaviour
- Underpin ethics and ethical behaviour
THREE DOMAINS OF ACTION
THREE LEVELS OF ETHICS
1. Individual ethics, concerns the decisions and actions of individual managers, and the
ethical principles behind their behaviour
2. The organisation’s ethical stance, concerns the extent to which the organisation’s
minimum obligations to stakeholders and to society at large will be exceeded
3. CSR focuses on how the organisation puts its ethical stance into practice by
addressing different stakeholder interests.
find more resources at oneclass.com
find more resources at oneclass.com
SCHOOLS OF THOUGHTS AND APPROACHES TO ETHICS
-Absolutists believe that ethical positions are fundamentally and permanently either
right or wrong
oDo you believe in something that is ethically wrong because of its inherent
nature and is forever wrong?
-Relativists believe that ethical positions depend on the circumstances, the culture,
the consequences of the action and so on
oDO you believe right and wrong are defined by consequences, which can
change? E.g. child labour
FOUR APPROACHES TO ETHICS
APPLIED ETHICS – BUSINESS ETHICS AND ETHICAL ISSUES IN BUSINESS
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find more resources at oneclass.com
ETHICAL DILEMMAS IN BUSINESS
Ethical Dilemma
Situation in which you have to decide whether to pursue a course of action that may benefit
you or your organisation but that is unethical or even illegal
The Ethical Responsibilities Required of a Manager
- Ethical dilemmas are an integral part of managers’ decision-making
- Managers often deal with ethical dilemmas on a daily basis
- At times these dilemmas are obvious
- At times they are less obvious
ETHICAL DECISION-MAKING TREE
INTERNAL MORAL COMPASS
Level 1; pre-conventional – follows rules to avoid unpleasant consequences
Level 2; conventional – follows expectations of others most managers are at this level
Level 3; post-conventional – guided by internal values they lead by example
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Moral philosophy comes from the greek ethos ( custom or habit ) Standards/rules/principles of right and wrong (provided by the external source) that influence/guide behaviour. A . systematic rational reflection upon behaviour (churchill 1992, p. 297). Defined as the behaviours of a human (churchill 1992) Defined as individual"s own principles regarding right and wrong. Relatively permanent and deeply held underlying beliefs and attitudes that help determine a person"s behaviour. Deeply held underlying beliefs and attitudes that help determine a person"s behaviour. Applied ethics business ethics and ethical issues in business. Situation in which you have to decide whether to pursue a course of action that may benefit you or your organisation but that is unethical or even illegal. Ethical dilemmas are an integral part of managers" decision-making. Managers often deal with ethical dilemmas on a daily basis. Level 1; pre-conventional follows rules to avoid unpleasant consequences. Level 2; conventional follows expectations of others most managers are at this level.
