BBA102 Lecture Notes - Lecture 9: Performance Appraisal, From The Top, Strategic Management

• School: Macquarie University
• Department: Business Administration
• Course: BBA102
• Professor: Dr Alison Barnes

Document Summary

Coping with uncertainty by formulating future courses of action to achieve speci ed results. Setting goals and deciding how to achieve them. Think of four reason why managers might meed to make formal plans. Critics have challenged some of the basic assumptions of formal planning: rigidity, what about intuition and creativity, focus - where is it, formal planning reinforces success Three levels of management, three types of planning. Developed for activities that occur repeatedly over a period of time. Speci c commitment to achieve a measurable result within a stated period of time. Mbo: the four-step process of motivating employees: jointly set objectives, develop an action plan, periodically review performance, give performance appraisal and rewards, if any. Cascading objectives: mbo from the top down: top management must be committed, it must be applied throughout the organisation, objectives must cascade", objectives must not compromise ethical standards.