BBA102 Lecture Notes - Lecture 1: Henry Mintzberg, Making Money

• School: Macquarie University
• Department: Business Administration
• Course: BBA102
• Professor: All

Document Summary

Efficiency : the means (how to achieve goals) The means of attaining the organisations goals. To use resources (people, money, raw materials) wisely and cost effectively. Effectively : the ends (to reach goals) To achieve results, make the right decisions and successfully carry them out so that they can achieve organisations goals. The pursuit of organisational goals efficiently and effectively by integrating the work of people through planning, organizing, leading and controlling the organisations resources. You set goals and decide how to achieve them. You arrange tasks, people and other resources to accomplish the work. You motivate, direct and otherwise influence people to work hard to achieve organisations goals. You monitor performance, compare it with goals and take corrective action as needed. Non-profit : for offering services eg hospitals, schools. Mutual benefit : for aiding members eg labour unions, political parties. Interpersonal roles : managers interact with people inside and outside their work units.