MGMT20001 Lecture 11: MGMT20001 Notes - Lecture 11
L11:StrategyandStructure
Strategy:determinationofbasiclongtermgoalsandobjectivesofanenterprise.Adoptionof
coursesofactionandallocationofresourcesnecessaryforcarryingoutthesegoals.
Aseriesofconsistentdecisionsabout:
1. Objective=ends(marketshare,growth,profitability)
2. Scope=domain(customer,geography)
3. Competitiveadvantage=means(valueproposition,process)
Toachieveandsustainsuperiorperformance
Planned(deliberate)approach:
Porter’sfiveforces&competitivestrategies
MilesandSnow’sthreetypesofstrategy
Evolutionary/emergentapproach
Adaptive(unanticipatedactions)
Porter’sfiveforces
Porter’scompetitivestrategies
Organisationsneedtomakeastrategicchoiceinordertomaintainacompetitive
advantage
Firmsmusteitherseekto
Offerlowpricesthroughcostleadership
Offermorevaluethroughdifferentiation
Targetoneparticularcustomersegmentthroughfocus
Avoidbeing“stuckinthemiddle”
Competitivestrategies:
1. Costleader
a. Lowcostproducer
b. Emphasisonefficiency
c. Highvolume,lowmargin
d. Standardisedproducts
2. Differentiation
a. Uniqueinitsindustryinwaysthatarewidelyvaluedbycustomers
b. Offersbenefitsorattributesthatareofsuperiorvalueenoughtojustifya
premiumprice
c. Highmargins(notalwayslowvolume)
d. Priceelasticitytendstobereduced(lessreactiontopricechanges)
StrategictypesMiles&Snow
Strategic‘types’basedonrateofchangeofproductsormarkets:
Defender:producelimitedsetofproductsdirectedatanarrowsegmentofthetotal
potentialmarket.Stableenvironment.Goals:stabilityandefficiency
Prospector:findandexploitnewproductandmarketopportunities.Changing
environment.Goals:flexibility.
Analyser:moveintonewproductsormarketsonlyaftertheirviabilityhasbeenproven.
Stable&changingenvironment.Goals:stability&flexibility.
Reactor:followinconsistentandunstablepatterns.Anyenvironment.Goals:responsive.
Plannedandemergentstrategy(Mintzberg)
Planned
Emergent
strategyshouldfollowastrictplan
Strategicchangeisdeliberate
Processislinear
Formulationandimplementationare
separate
Decisionsareresultofrational
analysis
Strategicdecisionsaretakenattop
strategicchangeevolvesinpractice
Processisiterative
Formulationandimplementationare
entwined
Decisionsareresultofintuition,
opportunism,reflection(i.e.bounded
rationality)
Strategicdecisionstakenalloverthe
organization