MGMT20001 Lecture 11: MGMT20001 Notes - Lecture 11

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L11:StrategyandStructure
Strategy:determinationofbasiclongtermgoalsandobjectivesofanenterprise.Adoptionof
coursesofactionandallocationofresourcesnecessaryforcarryingoutthesegoals.
Aseriesofconsistentdecisionsabout:
1. Objective=ends(marketshare,growth,profitability)
2. Scope=domain(customer,geography)
3. Competitiveadvantage=means(valueproposition,process)
Toachieveandsustainsuperiorperformance
Planned(deliberate)approach:
 Porter’sfiveforces&competitivestrategies
 MilesandSnow’sthreetypesofstrategy
Evolutionary/emergentapproach
 Adaptive(unanticipatedactions)
Porter’sfiveforces
Porter’scompetitivestrategies
 Organisationsneedtomakeastrategicchoiceinordertomaintainacompetitive
advantage
 Firmsmusteitherseekto
 Offerlowpricesthroughcostleadership
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 Offermorevaluethroughdifferentiation
Targetoneparticularcustomersegmentthroughfocus 
 Avoidbeing“stuckinthemiddle”
Competitivestrategies:
1. Costleader
a. Lowcostproducer
b. Emphasisonefficiency
c. Highvolume,lowmargin
d. Standardisedproducts
2. Differentiation
a. Uniqueinitsindustryinwaysthatarewidelyvaluedbycustomers
b. Offersbenefitsorattributesthatareofsuperiorvalueenoughtojustifya
premiumprice
c. Highmargins(notalwayslowvolume)
d. Priceelasticitytendstobereduced(lessreactiontopricechanges)
StrategictypesMiles&Snow
Strategic‘types’basedonrateofchangeofproductsormarkets:
 Defender:producelimitedsetofproductsdirectedatanarrowsegmentofthetotal
potentialmarket.Stableenvironment.Goals:stabilityandefficiency
 Prospector:findandexploitnewproductandmarketopportunities.Changing
environment.Goals:flexibility.
 Analyser:moveintonewproductsormarketsonlyaftertheirviabilityhasbeenproven.
Stable&changingenvironment.Goals:stability&flexibility.
 Reactor:followinconsistentandunstablepatterns.Anyenvironment.Goals:responsive.
Plannedandemergentstrategy(Mintzberg)
Planned
Emergent
strategyshouldfollowastrictplan
Strategicchangeisdeliberate
Processislinear
Formulationandimplementationare
separate
Decisionsareresultofrational
analysis
Strategicdecisionsaretakenattop
strategicchangeevolvesinpractice
Processisiterative
Formulationandimplementationare
entwined
Decisionsareresultofintuition,
opportunism,reflection(i.e.bounded
rationality)
Strategicdecisionstakenalloverthe
organization
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