INFS1602 Lecture Notes - Lecture 10: Computing Platform, Call Centre, Software As A Service
19 Oct 2018
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Document Summary
Infs1602 digital transformations in business (semester 1 2018) Ce7. 1 what is the purpose of erp systems: enterprise resource planning (erp) suite of applications (modules), database & set of inherent processes for consolidating business operations into single, consistent computing platform. Is based on erp technology integrate all organisation"s purchasing, hr, production, sales. & accounting data into a single system: real-time updates, globally, on timely basis using latest data, difficult to write application programs & design database to store integrated data, systems licensed from vendors. Software: erp application programs: configurable design altered by development teams to meet customer requirements without changing program code (configuration parameters) Data: erp databases: erp solution database design + initial configuration data (no operational data) Types of program code within large organisational databases: trigger computer program that runs to keep database consistent when certain conditions arise, stored procedure computer program used to enforce business rules.
