MGMT1002 Lecture 1: MGMT1002- Week 1
Week 1 - Intro
Organisational behaviour is a field of study that investigates the impact that individuals, groups and
structure have on behaviour within organisations, for the purpose of applying such knowledge
toads ipoig a ogaisatios effectiveness.
Replacing intuition with systematic study.
• Systematic Study (Evidence-based management) - looking at relationships, attempting to
attribute causes and effects, and drawing conclusions based on scientific evidence. It
replaces popular notions with evidence-based conclusions.
• Intuition is a feeling not necessarily supported by research.
• Theory -> is a fact-based framework for describing a phenomenon. It is testable (hypothesis)
and is comprised of two components – describes/defines behaviour & makes predictions
about future behaviours. Eg. The big 5 Model of personality
• Models in OB are abstractions/ simplified representations of reality that seek to explain
some aspect of human behaviour or mental processes at work.
Fields that contribute to OB
• Psychology the science that seeks to measure, explain and sometimes change the behaviour
of humans and other animals ie. Motivation, perception, emotions, work stress
(INDIVIDUAL)
• Social psychology blends concepts from psychology and sociology that focuses on the
influence of people on one another. Ie. Behavioral change, group decision-making, group
processes (GROUP)
• Sociology is the study of people in relation to their fellow human beings. Ie. Group dynamics,
work teams, organizational change/culture (GROUP, ORGANISATION SYSTEM)
• Anthropology is the study of societies to learn about human beings and their activities. Ie.
Cross-cultural analysis, comparative values/attitudes and organizational culture (GROUP,
ORGANISATION SYSTEM)
What is OB/Psychology and History
Organisational behaviour is a field of organizational psychology that contains two major divisions:
• The industrial – took a management perspective and focused on performance, productivity
and outcome oriented.
• The organizational – developed from the human relations movement, concerned with
enhancing individual wellbeing and safety of workers. (Employee-focused perspective)
Important to adopt both perspectives.
➢ Began during the industrial revolution in the 18th century in Britain. There was a mass
expansion in production and the development of the assembly line in order to increase
production output and efficiency leading to monotonous jobs, high levels of fatigue and
illness in workers and a rise in the employment of unskilled labour.
➢ Hugo Munsterberg -> hiring workers who had personalities and mental abilities best suited
to certain types of work was the best way to increase performance.
➢ Walter Dill Scott -> intelligence in personnel selection
➢ Frederik W. Taylor is est ko fo sietifi aageet ad tie ad otio studies.
He believed if the amount of time and effort each worker expended to product 1 unit of
output could be reduced through specialization then the production process would be more
efficient. Hoee, this is geeally oly suited fo ey siply jos that dot euie
cognitive processes.
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Organisational behaviour is a field of study that investigates the impact that individuals, groups and structure have on behaviour within organisations, for the purpose of applying such knowledge to(cid:449)a(cid:396)ds i(cid:373)p(cid:396)o(cid:448)i(cid:374)g a(cid:374) o(cid:396)ga(cid:374)isatio(cid:374)(cid:859)s effectiveness. Replacing intuition with systematic study: systematic study (evidence-based management) - looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence. Intuition is a feeling not necessarily supported by research: theory -> is a fact-based framework for describing a phenomenon. It is testable (hypothesis) and is comprised of two components describes/defines behaviour & makes predictions about future behaviours. The big 5 model of personality: models in ob are abstractions/ simplified representations of reality that seek to explain some aspect of human behaviour or mental processes at work. Behavioral change, group decision-making, group processes (group: sociology is the study of people in relation to their fellow human beings.
