TOUR1000 Lecture Notes - Lecture 1: Foodservice
NOTES FROM WEEK 1-13 – TOUR1000
Lecture WK1
(1 in 11 jobs are worldwide tourism jobs- (final exam)
Tourism
• Short term movement of people to places distanced from their normal place of
residence
Hospitality
• the proisio of food, drik ad aoodatio aay fro hoe
• the reeptio ad etertaiet of guests, isitors, or stragers ith goodill
• comes from HOSPICE- places of rest for travellers and pilgrims
• both locals and tourists
Hospitality Industry
• comprised of commercial organisations offering food, beverage and lodging
• consists of: lodging, foodservice, planes, cruise ships, clubs
• recreational facilities like casinos and resorts
• Do’t use galig ut use gaig – good point for hotel interviews
Tourism Industry
• Supports a traeller’s eeds:
• Transportation
• Foodservice
• Lodging
• Amusement
• Entertainment
• Includes tour operators, rental cars, hotels, bars, petrol stations, theme parks,
attractions, AND MORE!!
Wh is THE idust so Uiue? fial ea Q’s
• Intangibility: cannot take the service/memory/experience home
• Perishability: expiration date, no longer usable before a certain date, cannot sell
another room for yesterday
• Inseparability: cannot be separated, production and consumption
• THE (tourist, hospitality, events)
Hospitality & Tourism
• Terms are sometimes used interchangeably, but not necessarily synonymous
• Tourism industry services people away from home
• Hospitality includes travellers, but also businesses that serve locals
UNTWO
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Lecture wk1 (1 in 11 jobs are worldwide tourism jobs- (final exam) Tourism: short term movement of people to places distanced from their normal place of residence. Hospitality (cid:862)the pro(cid:448)isio(cid:374) of food, dri(cid:374)k a(cid:374)d a(cid:272)(cid:272)o(cid:373)(cid:373)odatio(cid:374) a(cid:449)ay fro(cid:373) ho(cid:373)e(cid:863) (cid:862)the re(cid:272)eptio(cid:374) a(cid:374)d e(cid:374)tertai(cid:374)(cid:373)e(cid:374)t of guests, (cid:448)isitors, or stra(cid:374)gers (cid:449)ith good(cid:449)ill(cid:863) comes from hospice- places of rest for travellers and pilgrims: both locals and tourists. Hospitality industry comprised of commercial organisations offering food, beverage and lodging consists of: lodging, foodservice, planes, cruise ships, clubs recreational facilities like casinos and resorts: do(cid:374)"t use ga(cid:373)(cid:271)li(cid:374)g (cid:271)ut use ga(cid:373)i(cid:374)g good point for hotel interviews. Tourism industry: supports a tra(cid:448)eller"s (cid:374)eeds, transportation, foodservice, amusement, entertainment. Includes tour operators, rental cars, hotels, bars, petrol stations, theme parks, attractions, and more! Wh(cid:455) is the i(cid:374)dust(cid:396)(cid:455) so u(cid:374)i(cid:395)ue? (cid:894)fi(cid:374)al e(cid:454)a(cid:373) q"s(cid:895) Intangibility: cannot take the service/memory/experience home: perishability: expiration date, no longer usable before a certain date, cannot sell another room for yesterday.
