INFS1000 Lecture Notes - Lecture 1: Computer Hardware, Qantas, Original Equipment Manufacturer

• School: University of Sydney
• Department: Business Information Systems
• Course: INFS1000
• Professor: All

Document Summary

Manufacturing (producing physical products: original equipment manufacturers (oems) - brandholders: toyota, apple, lenovo, siemens, raw materials - steel, coal, rubber. Service (cannot touch, see & feel: professional services - e. g. architects, financial planning, accounting, travel, leisure, hospitality, technology - it services, engineering, education - e. g. tafe, university -> get knowledge (intangible) Vertical & horizontal distribution of task: horizontal, dividing organisation into different departments (all at same level, vertical. Functional specialisation: dividing organisation into different hierarchical levels, chain of command. Process organisation: organise material/value flow through organisation. Process slalom through the functional areas: using both horizontal & vertical distribution of tasks, problems - make coordination tremendously difficult -> need to go through lots of people. Solving business problems with tech: digital business innovation, business info system. It includes raw tech, e. g. hardware, software, data components. It alone won"t help an organisation achieve goals until it is embedded in is. Info: business processes, development & use, change, innovation & transformation.